Great service, nice people. A little slow, but they had a lot of customers.
Tim, Rose and Carolyn delivered 5 star service and customer care that will never be found at any other dealership! My new Sienna was DELIVERED to me. I didn’t have to step foot in the dealership. The Jim Ellis brand is synonymous with trust. Wes Ellis and his team took care of me from start to finish. If you’re in the market for a new car, especially a Toyota, don’t shop outside the Jim Ellis name!
Our Prius needed a bit of work done. The team at Jim Ellis including Sandra, Oscar, and Darell turned a difficult situation into a very positive one. Their belief in putting the customer first and doing their best in all they do shows. Thank you all, and we look forward to working with you again.
Rose was the best, she worked hard dealing with this krazy JARHEAD. But got it done. 2019 RAV 4 . Yeah!!!!
stopped there on way to Florida had issues. Tay came out was super nice an helped us. thanks..even tho i didnt buy my car there.
Thank you to Leon Poole for assisting us with our vehicle purchase yesterday. The dealership is top-knotch and we had a very good experience with Mr. Poole. He paid attention to what we said and tried everything to get us the vehicle we wanted. We were planning to purchase a used car but ended up with the good deal on a new one. Keep up the good work Leon and blessings upon you.
I didn't purchase a car but was with my mother when she purchased her new 2019 Highlander from salesman Mr. Leon Poole. Mr. Poole is an outstanding salesman, is truthful no games, treats you like part of the family, and is really about making his customers happy! I have seen many different car buying experiences good and bad and this was by far the best ever, such a blessing! Mr. Leon provides quality customer care from start to finish. Also the fastest I've ever seen a car get sold compared to past experiences of it taking up to 5 hours. I have told others about him, highly recommended!
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