I was disappointed with my service I received on April 10 2019. The GM John Gleim was AWESOME and turned a disappointment to COMPLETE SATISFACTION and Customer Retention. Thank you for your assistance!
Coley Sheats of the Service Department is so knowledgeable & a joy to be around. Very impressive, welcoming, professional young man.
I had an awesome experience working with Mr. Leon Poole, The Toyota King, and William in financing. Leon listened to what I was looking for and price range. He was VERY patient with me and making sure I got what I wanted. And within my budget. I would highly recommend this dealership, Leon, and William, for your next automobile purchase.
Great place very down to earth staff from the salesman (Gerald) to finance manager (William). Best experience I’ve ever had buying a truck from a dealership.
Jim Ellis Toyota in McDonough has gained a lifetime client. I was given the best service and results that I have ever received from a dealership. Gerald was an awesome salesman. He got me out of a horrible car deal that Chevy got me in and was able to put me into an awesome SUV with Toyota while staying within a comfortable price range. He worked with me for two days. He never made us feel like we were a bother. The finance manager also provided me with wonderful service and I will not have to worry about putting money out for my 2019 RAV4 for a long time! Being a new mom that means a lot to me ! I am going to refer everyone to them for their next vehicle.
I would like to say this was the best experience I have had buying a car, Mr.Leon Poole (The Toyota King) was the best. He was very honest and helpful and listened to what I wanted and made sure I received exactly what I asked for. Thanks again Mr. Poole for your excellent customer service, I Love my CHR
This is LITERALLY the only car dealership that my family and I use. I even recommend this dealership to my co-workers and friends to this dealership. The reason I go to this dealership is because the staff is friendly, they work with each individual accordingly and efficiently and they treat EVERYONE like family. One specific salesman that stands out is Mr. Leon Poole. He is honest, very detailed oriented and thorough in what he's selling and he listens to our needs to give us the car we want! He has always been a GREAT salesman and does a GREAT job at what he do! He helps us every time and it shows that he enjoys putting a smile on his customer's faces. I'll continue to refer people to Jim Ellis Toyota in McDonough and Mr. Leon Poole. If I could give 10-stars, I would with the experience I've had today!
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